Blog

Insights, updates, and resources for ISO partners, CPAs, and restaurant owners navigating Restaurant tax credits and tax savings.

The Complete Guide to Client Onboarding: From First Contact to Document Collection

The Complete Guide to Client Onboarding: From First Contact to Document Collection

Step-by-step guide to onboarding restaurant clients efficiently. Learn how to use the 7-step qualification wizard, set expectations, collect documents via magic links, and keep claims moving through the pipeline.

Damon Maletta avatar

Adesso Tax Services Operations Team

Admin

Document Collection: Making It Easy for Clients to Upload W-2s and Tax Returns

Document Collection: Making It Easy for Clients to Upload W-2s and Tax Returns

Learn how to use magic link document portals to simplify document collection. Discover best practices for requesting documents, following up with non-responsive clients, and ensuring all required paperwork is submitted on time.

Joe Admin avatar

Adesso Tax Services Operations Team

Admin

Building Trust: Communication Best Practices for ISO Partners

Building Trust: Communication Best Practices for ISO Partners

Discover how to build lasting relationships with restaurant owners through effective communication. Learn when to follow up, how to provide value at every touchpoint, and strategies for maintaining engagement throughout the claim lifecycle.

Joe Admin avatar

Sales Team

Admin